Concierge Medicine Benefits
During office hours when you call my office there will be no recording to navigate…only real people to take your call, with a real concern for your health and well-being. All phone calls will be returned promptly, but if you deem your problem “urgent” we will make every effort to speak to you at the time of your call.
Additionally, my personal cell phone will be provided to you. This allows easy and direct communications for urgent medical problems that occur outside of my regular office hours. Ideally, I want to hear from you when you are ill or injured to coordinate your care. However, for emergencies, always call 911 first.
Office visits will start promptly, allowing more time to thoroughly address all of your questions and concerns at each visit. Comprehensive Annual Health Assessment appointments will be scheduled for approximately 60 minutes and all other appointments will be scheduled for approximately 30 minutes.
As part of my commitment to your long-term health and wellness, my philosophy is to educate you about your personal medical needs and risks. I will work with you to assess your level of fitness, provide weight management guidance, and offer advice on leading a healthy lifestyle. In addition, I will work with you to support your emotional well-being, and recommend an appropriate wellness plan. This will allow you to take an active role in managing and maintaining your good health.
If you are ill or otherwise unable to come to the office, but not homebound, a house call may be offered at no additional charge beyond an office visit fee. However, the need for each out-of-office visit will be determined on a case-by-case basis, at my discretion.
Whether you are on a brief vacation, living some of the year in a second residence, or otherwise unable to come to the office, I will offer a “virtual” consultation as determined on a case-by-case basis, at my discretion and subject to the state law requirements. This includes your enrolled children who may be away at college. However, if in my judgment you need to be seen by a local physician, you will be encouraged by me to seek medical attention. I will communicate with you directly, as well as with your treating physician as needed, to support the coordination of your care on health issues that may arise.
When you are in an independent or skilled nursing facility, on a temporary or permanent basis, I will communicate with those involved with your care, on a case-by-case basis. I will be available to your family to address any concerns and offer counsel.
I will provide seasonal newsletters on medical subjects of interest.
You will receive a prompt response from me personally (usually within 24 hours). You may send a text message if a brief communication is appropriate. Because email and text communications are not always secure, please use discretion when choosing topics to discuss with me via these platforms. Your patient portal is the best way to communicate securely and confidentially.
Office visits are best scheduled when the full complement of staff is available. However, should you require an occasional visit outside of our usual office hours, we will certainly do our best to reasonably accommodate you.
Should you need to be hospitalized, I will remain involved in your care. On a case-by-case basis, I will function as the admitting physician at Torrance Memorial and Providence Little Company of Mary Medical Centers. Whether you are hospitalized at these facilities or elsewhere, I will communicate with those providing services and continue to advocate on your behalf.
If a parent joins my personalized care practice, I will be happy to care for his/her children ages 18 up to 26 without an additional membership fee.
Note: For children ages 6 up to 17, please ensure they have a pediatrician for primary care. However, I will see them on a case-by-case basis in the event that their pediatrician is unavailable.
Should your out-of-town family or friends become ill during a visit to the Torrance area, I will be happy to see them in my office and assist with their medical care. I will treat them as though they were a member of my practice.
I will offer guidance on CDC recommended inoculations and/or precautions to be taken while traveling.
My staff is an important part of your experience with my office. They not only have the expertise to advocate on your behalf, but they also will continue to assist you in navigating through other aspects of the medical community when necessary.